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Login Instructions

How to login to your CCSS-RS Research, CRADC, or Apps On Demand computing account

  • Computational Services

For instructions on creating and resetting passwords see the passwords section below.

For your custom login procedure please select your account type (Research, CRADC or Apps on Demand), and then the kind of computer you are on now (Windows, Mac, Chromebook or Linux) in the tabs below.  Apps on Demand have the same login procedure regardless of what system you are using.  

  • Research

    • Research account login from Windows

      Windows Technical Requirements
      • Windows 10 or later is required to have fully supported access. Earlier versions of Windows are not supported.
      • Remote Desktop Connection for Windows is included in Windows 10 installations.
      Step 1. Open the Remote Desktop Application
      1. Open Remote Desktop Connection by clicking the Windows Start button at the bottom left corner of your desktop screen.
      2. In the Search Box begin typing “Remote Desktop Connection”, and then click on it when it shows up in your results.
      3. Expand Show Options in the bottom left corner of the Remote Desktop Connection popup.
      Step 2. Choose a Server

      In the Computer textbox, type the address of the research server you want to connect to.

      • Usernames ending with _RS or _TH may connect to any of these servers:
        rsch101.ciserrsch.cornell.edu
        rsch102.ciserrsch.cornell.edu
        rsch103.ciserrsch.cornell.edu
        rsch104.ciserrsch.cornell.edu
        rsch105.ciserrsch.cornell.edu
        rsch106.ciserrsch.cornell.edu
      • _RS or _TH account holders that want to use ArcGIS should connect to either of these servers:
        rschG101.ciserrsch.cornell.edu
        rschG102.ciserrsch.cornell.edu
      You can check the Computing Statusboard to find the least busy server.
       
      Step 3. Create the Remote Desktop Connection
      1. Enter your username preceded by ciserrsch\ (Example: ciserrsch\abcd123_RS)
      2. Select Save As and place the file where it is easily accessible [suggested to be on your desktop]
        NOTE: This creates a shortcut to log in to the specific server. If you want to log in to a different server, just change the server name.
      3. Click Connect
        RDC login with computer name and user name
      4. For further instructions on other session options, please refer to Sessions and Processes.
      Step 4. Login to the Server
      1. The first time you log on to a CCSS server, you must configure your connection.
      2. A trust verification window will appear.
      3. Check “Don’t ask me again for connections to this computer.” Then click on Connect. trust verification window
      4. A Remote Desktop login window will open. Enter your login username (if blank) and your password. Windows security popup
      5. A window asking you to verify the identity may appear. Check “Don’t ask me again for connections to this computer.” Then click on Yes.RDP verification prompt
      6. You can now start using the research server remotely!

      The following video demonstrates a research account login from a Windows computer:

       

      NOTES:
    • Research account login from a Mac

      How to get the Microsoft Remote Desktop Application from iTunes for Macs, and use it to connect to CCSS Research Support's servers.

      Step 1. Download and install the Microsoft Remote Desktop app
      Step 2. Choose a Server

      The following RSCH servers are available for users with CCSS research computing accounts.

      • Usernames ending with _RS or _TH, may connect to any of these servers:
        rsch101.ciserrsch.cornell.edu
        rsch102.ciserrsch.cornell.edu
        rsch103.ciserrsch.cornell.edu
        rsch104.ciserrsch.cornell.edu
        rsch105.ciserrsch.cornell.edu
        rsch106.ciserrsch.cornell.edu
      • _RS or _TH account holders that want to use ArcGIS should connect either of these servers:
        rschG101.ciserrsch.cornell.edu
        rschG102.ciserrsch.cornell.edu
      You can check the Computing Statusboard to find the least busy server.
       
      Step 3. Configure the Microsoft Remote Desktop Connection app
      1. Open the app, create the new connection profile and click Add PC
      Mac Remote Desktop Connection
      • In the Add PC dialog box, type one of the servers listed below into the PC name textbox, click Add
      Mac RSCH login

      Credentials: Leave the User name and Password blank. Select File at the top of the screen and click Close.

      Step 4. Login to the Research server You should now see the connection name you created in the list under My Desktop. Double click on the name of your connection. The first time you connect to the server, select Connect Always.

      Untrusted Connection

      If following window pop-ups, click Continue.

      Non secure connection

      Once you get a login prompt, enter your CCSS username and password

      • Prefix your username with ciserrsch\ (e.g., ciserrsch\abc234_RS).

      The following video demonstrates a research account login from a Mac computer:

      NOTES:
    • Research account login from a Chromebook

      Chromebook Technical Requirements
      • Chromebook users with remote access software can have access, though support is limited.
      • Users must install a remote access application such as Chrome RDP.
      Configure the Remote Access App

      Please read the documentation for the remote access app you installed to learn how to use it.

      • CCSS-RS usernames ending with _RS or _TH may connect to any of these servers:

        rsch101.ciserrsch.cornell.edu
        rsch102.ciserrsch.cornell.edu
        rsch103.ciserrsch.cornell.edu
        rsch104.ciserrsch.cornell.edu
        rsch105.ciserrsch.cornell.edu
        rsch106.ciserrsch.cornell.edu

      • _RS or _TH account holders that want to use R, Rscript, and ArcGIS should connect to either of these servers:

        rschG101.ciserrsch.cornell.edu
        rschG102.ciserrsch.cornell.edu

      You can check the Computing Statusboard to find the least busy server.

      Once you get to a log-on prompt, enter your CCSS username and password.

      • Prefix your username with ciserrsch\ (e.g., ciserrsch\abc234_RS).

      Click OK to log on.

      NOTES:
    • h3>Research account login from Linux

      Linux Technical Requirements
      • Linux users will access the servers through a terminal. In Ubuntu and Linux, the terminal shortcut key is mapped to Ctrl+Alt+T by default.
      Connect using Linux

      To connect to servers must install FreeRDP locally. That can be done with sudo apt install xfreerdp2-x11 or sudo snap install xfreerdp2-x11

      From Terminal type “xfreerdp /v:” followed by a server name: /u:”ciserrsch\YOURUSERNAME”

      Be careful when copying and pasting quotation marks. You probably need to input the quotation marks around your username yourself

      • Most researchers may connect to any of these:

      xfreerdp /v:rsch101.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch102.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch103.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch104.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch105.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch106.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      ie:  xfreerdp /v:rsch105.ciserrsch.cornell.edu /u:”ciserrsch\jrg363_rs"

      • Users of R, Rscript, and ArcGIS should connect either of these:

      xfreerdp /v:rschG101.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rschG102.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”
      xfreerdp /v:rsch601.ciserrsch.cornell.edu /u:”ciserrsch\YOURUSERNAME”

      You can check the Computing Statusboard to find the least busy server.

      Once you get to a log-on prompt, enter your CCSS password.

      • Prefix your username with ciserrsch\ (e.g., ciserrsch\abc234_RS)
      • Enter your password when prompted (right-arrow)
      NOTES:
  • CRADC

    • CRADC account login from Windows

      Windows Technical Requirements
      • Windows 10 or later is required to have fully supported access. Earlier versions of Windows are not supported.
      • Remote Desktop Connection for Windows is included in Windows 10 installations.
      Step 1: Configure the DUO application following the instructions received in email from DUO Security.
      Step 2: Connect using Remote Desktop Connection
      1. Open Remote Desktop Connection by clicking the Start button at the bottom left corner of your screen.
      2. Begin typing “Remote Desktop Connection”, and then click on it when it shows up in your results.
      3. Expand Show Options in the bottom left corner of the Remote Desktop Connection popup.
      4. In the Computer textbox, type the address of the research server you want to connect to, and then click Connect.

      cradc201.cradc.cornell.edu
      cradc202.cradc.cornell.edu
      cradc203.cradc.cornell.edu
      cradcAH.cradc.cornell.edu  (restricted to projects requiring a VPN connection)
      cradcBLS.cradc.cornell.edu  (restricted to projects requiring a static IP address)

      You can check the Computing Statusboard to find the least busy server.

      Step 3. Log on to the server

      Once you get to a login prompt, enter your CRADC username and password.

      • Prefix your username with cradc\ (e.g. cradc\abc12_XX)
      • Enter your password – if you are connecting for the first time, you will be prompted to change your password
      • Click OK to log-on

      You can now start using the CRADC server remotely!

      Step 4 Sign out or Disconnect from CRADC Server

      Signing out stops your session and frees us space for other researchers to use. Signing back in will start a brand new session. To Sign out open start menu, select profile icon and choose Sign Out as shown in screenshot below.

      Disconnecting allows your programs to continue to run. Which is helpful for long processes; however, you consume unnecessary resources and do not free up CRADC resources for other researchers. Signing back in will continue your previous session. There are 2 ways a mac user can disconnect their session, explained below.

      First, CRADC users can open the start menu, select the power icon and choose disconnect as shown in screenshot below.

      Second, CRADC users can mouse up to the top of their screen. Doing so will display header for the CRADC remote servers as shown in screenshot below. Click red circle to disconnect your session.

      Inspect the link below tab “Sessions and Lockouts” -> “Sign Out vs. Disconnect” for written instructions on how to sign out or disconnect your session.

      Sign Out Vs. Disconnect

      twoNOTES:
    • CRADC account login from a Mac

      How to get the Microsoft Remote Desktop Application from iTunes for Macs and use it to connect to CRADC's servers.

      Step 1. Configure the DUO application by following the instructions received in the email from DUO Security.

      Step 2. Download and install the Microsoft Remote Desktop app

      You can get the MS Remote Desktop app from:  https://itunes.apple.com/us/app/microsoft-remote-desktop-10/id1295203466

      Step 3. Choose a Server

      The following servers are available for users with CRADC computing accounts.

      cradc201.cradc.cornell.edu
      cradc202.cradc.cornell.edu
      cradc203.cradc.cornell.edu
      cradcAH.cradc.cornell.edu (restricted to projects requiring a VPN connection)
      cradcAH.cradc.cornell.edu (restricted to projects requiring a static IP address)

      You can check the Computing Statusboard to find the least busy server.

      Step 4. Configure the Microsoft Remote Desktop Connection app
      1. Open the app, create the new connection profile and click Add PC
      Mac Remote Desktop Connection
      • In the Add PC dialog box, type one of the servers listed below into the PC name textbox, click Add
      Mac cradc login

      Credentials: Leave the User name and Password blank. Select File at the top of the screen and click Close.

      Step 5. Login to the Research server You should now see the connection name you created in the list under My Desktop. Double click on the name of your connection. The first time you connect to the server, select Connect Always.

      Untrusted Connection

      If a window pops up saying the certificate couldn't be verified, click Continue.

      Once you get a login prompt, enter your CRADC username and password

      • Prefix your username with cradc\ (e.g., ciserrsch\abc234_RS).
      • Enter your password - if you are connecting for the first time, you'll be prompted to change your password
      • Click OK to log in
      Step 6 Sign out or Disconnect from CRADC Server

      Signing out stops your session and frees us space for other researchers to use. Signing back in will start a brand new session. To Sign out, open the start menu, select the profile icon and choose Sign Out, as shown in the screenshot below.

      Disconnecting allows your programs to continue to run. This is helpful for long processes; however, you consume unnecessary resources and do not free up CRADC resources for other researchers. Signing back in will continue your previous session. There are two ways a mac user can disconnect their session, explained below.

      First, CRADC users can open the start menu, select the power icon and choose disconnect, as shown in the screenshot below.

      Second, CRADC users can mouse up to the top of their screen. Doing so will display the header for the CRADC remote servers, as shown in the screenshot below. Click the red circle to disconnect your session.

      Inspect the link below tab “Sessions and Lockouts” -> “Sign Out vs. Disconnect” for written instructions on how to sign out or disconnect your session.

      Sign Out Vs. Disconnect

      NOTES:
    • CRADC account login from a Chromebook

      Chromebook Technical Requirements
      • Chromebook users with remote access software can have access, though support is limited.
      • Users must install a remote access application such as Chrome RDP.
      1. Configure the DUO application following the instructions received in the email from DUO Security.

      2. Install a Remote Access Application such as Chrome RDP.

      3. Connect using the Remote Access Application

      Please read the documentation for the remote access app you installed to learn how to use it.

      Open the Remote Access App and type the address of the research server you want to connect to.

      cradc201.cradc.cornell.edu
      cradc202.cradc.cornell.edu
      cradc203.cradc.cornell.edu
      cradcAH.cradc.cornell.edu  (restricted to projects requiring a VPN connection)
      cradcBLS.cradc.cornell.edu  (restricted to projects requiring a static IP address)

      You can check the Computing Statusboard to find the least busy server.

      4. Log on to the server

      Once you get to a login prompt, enter your CRADC username and password.

      Prefix your name with cradc\ (e.g. cradc\abc12_XX)
      Enter your password – if you are connecting for the first time, you will be prompted to change your password
      Click OK to log-on
      You can now start using the CRADC server remotely!

      NOTES:

      It’s important that you understand the difference between log-off and disconnect

    • CRADC account login from Linux

      Linux Technical Requirements
      • Linux users will access the servers through a terminal. By default, in Ubuntu and Linux, the terminal shortcut key is mapped to Ctrl+Alt+T
      1. Configure the DUO application following the instructions received in the email from DUO Security

      2. Connect using Linux

      From Terminal, type “rdesktop -f” followed by a server name:

      rdesktop -f cradc201.cradc.cornell.edu
      rdesktop -f cradc202.cradc.cornell.edu
      rdesktop -f cradc203.cradc.cornell.edu
      rdesktop -f cradcBLS.cradc.cornell.edu  (restricted to projects requiring a static IP address)

      You can check the Computing Statusboard to find the least busy server.

      3. Log on to the Server

      Once you get to a log-on prompt, enter your CRADC username and password.

      Prefix your username with cradc\ 

      1. Example:  cradc\abc12_XX
      2. Enter your password and click the submit button (right arrow)

      You can now start using the CRADC server remotely!

      NOTES:
  • Apps on Demand

    CANVAS Apps on Demand(AoD) for Class Accounts

    References for Using AoD:

    Below are instructions for Cornell users to connect to CANVAS and using Apps on Demand.  You must be enrolled in a CANVAS course in which the professor has set up AoD.

    1. Sign in to CANVAS using your normal Cornell netid and password. 
    2. On the left, select the course that requires software use and is set up to use AoD.
    3. On the left of the CANVAS course, the home page will be a button labeled “Apps on Demand” above “Settings.”  Click that to initiate AoD.

    If you are a Cornell professor and would like to set your class up with Apps on Demand through CANVAS, please email your request to either the CCSS Research Support HelpDesk or appsondemand@cornell.edu.

    The following video is an introduction to using CANVAS Apps on Demand for Cornell users:

  • Passwords

    CCSS encourages the use of passphrases and the use of a secure password management tool. Cornell University provides LastPass free to all Cornell faculty, students, and staff.

    • Option 1: Using the web application to reset your RSCH password 

      Reset RSCH Password Now

      Read these guidelines before opening the password reset tool:

      1. Passwords cannot be reset on expired accounts.
      2. To prevent account lockouts, log off all current sessions before resetting your password.
      3. When entering your “username” in the reset tool, enter it as netid_RS. ONLY enter your username. Do not enter domain\username (i.e. enter abc123_rs not ciserrsch\abc123_rs).
      4. You will receive an email at the address you registered with CCSS-RS – most frequently, this will be your Cornell email. If you do not receive an email within five (5) minutes, please contact us (CCSS-ResearchSupport@cornell.edu) to verify your user account email address.
      5. If you have trouble using the reset tool, contact us (CCSS-ResearchSupport@cornell.edu)

      Option 2: Changing your password while logged into an RSCH server

      1. To display the change password option:
        If using Windows: Press the Ctrl+Alt+End keys together.
        If using a Mac laptop keyboard: Press the Fn+Ctrl+Option+Delete keys together.
        If using a full-sized Mac keyboard: Press the Fwd Del+Ctrl+Option keys together. NOTE: The Fwd Del key has a right-faced arrow with an X in it (located below the Help key).
      2. Select Change a password…
      3. Make sure that your username is of the following form “ciserrsch\username_rs.” Otherwise, you could be resetting the password for your local computer and not your RSCH account.

      Also, see Password Reset Troubleshooting on the FAQs page.

    • Option 1: 

      Contact the CRADC Secure Data Services staff by email at CRADC@cornell.edu or 607-254-6547. Please indicate this in your email if you use CRADCVPN to access the CRADC servers.

      Option 2: Changing your password while logged on to a CRADC server

        1. To display the change password option:
          If using Windows: Press the Ctrl+Alt+End keys together. If Ctrl+Alt+End does not work, try Ctrl+Alt+Del
          If using a Mac laptop keyboard: Press the Fn+Ctrl+Option+Delete keys together.
          If using a full-sized Mac keyboard: Press the Fwd Del+Ctrl+Option keys together. NOTE: The Fwd Del key has a right-faced arrow with an X in it (located below the Help key).
        2. Select Change a password…
        3. You should see a screen similar to the one below when resetting your password this way. Make sure that your username is of the following form “cradc\username_cr####.” The important part is that “cradc\” is present. Otherwise, you could be resetting the password for your local computer and not your CRADC account.

      screenshot of changing a password in CRADC

    • Password length:

      • RSCH passwords must be at least 8 characters long
      • CRADC passwords must be at least 14 characters long

      Passwords must contain at least three (3) of the following characteristics:

      • contain at least one lowercase character
      • contain at least one number
      • contain at least one special character
      • contain at least one uppercase character

      Passwords cannot contain the following characteristics:

      • permutation of your first name, last name, or username
      • match your previous twenty-five (25) passwords

      Passwords may contain blank spaces.

      • To help prevent identity theft, personal or fiscally useful information such as Social Security or credit card numbers must never be used as a user ID or a password.
      • All passwords are to be treated as sensitive information and should therefore never be shared, written down, or stored online unless adequately secured. Doing so will violate both Cornell’s Abuse of Computers and Network Systems and CCSS Resources Terms of Use Policy.
      • Passwords should not be inserted into email messages or other forms of electronic communication.
      • The same password should not be used to access any other account (e.g., bank accounts, email, university accounts, etc.)
      • If a password is suspected of being compromised, it should be changed immediately, and the incident reported to CCSS-ResearchSupport@cornell.edu.
Research Support Computing Account User Guide 


User Guide

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